Computer Literacy

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About Course

This Work Readiness Programme has been developed to assist employees to enhance their own career development, allowing employees to learn precise skills and knowledge to improve performance and teaches valuable skills that will assist employees in not only feeling empowered but more confident in what they do as well. With bite-sized micro learning incorporated the Work Readiness Programme allows an employee to still fulfil their daily job duties and does not take away valuable time from work responsibilities.

Duration: 1 Week  

What Will You Learn?

  • Social media in job applications
  • Job websites
  • Recruitment agencies
  • Preparing for an interview
  • Dressing for success
  • Great customer service
  • Communication basics
  • Telephone Etiquette
  • Meeting internal customer needs
  • Assertiveness and self-confidence
  • Emotional intelligence
  • The perfect CV
  • Teamwork
  • How to excel in tricky situations
  • Critical Thinking
  • Empowering, motivating and inspiring others

Course Content

Microsoft Office

  • Excel
  • Word
  • PowerPoint
  • Access
  • Outlook
  • Teams
  • Projects