NATIONAL CERTIFICATE: INFORMAL SMALL BUSINESS PRACTICE NQF 3 (120 Credits)
NATIONAL CERTIFICATE: INFORMAL SMALL BUSINESS PRACTICE NQF 3 (120 Credits)
The purpose of this qualification is to equip learners to understand the underlying principles of
operational areas related to the Wholesale and retail sector and entry level business principles, thus
enabling them to become effective employers and/or self-employed members of society.
The competencies in this qualification will assist the entrepreneur to ensure long-term business
sustainability. The qualification will enable learners to understand the South African context of the
retail sector but may also increase their understanding of business, thus enabling them to use this
learning in various business environments and to progress to more formal business operations
through articulated learning with qualifications which offer a more in-depth and specific business
focus.
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The qualification will also add value to learners who aspire to run or own their own small retail business in the future in the addressing of the following competencies.Â
- Understanding of retail operational requirements.
- Effective handling of financial transactions.
- Handling of basic merchandising.
- Maintaining of safety and security in the business environment.
- Handling of stock.
- Customer service.
This qualification has been developed to allow people within the industry to advance in an area of specialisation or to move into other areas of specialisation in the sector. Grade 11 and 12 is a requirement, or inspiring designers within the Upholstery Industry.
Module 1: Communication Skills
Module 2: Understanding Entrepreneurship
Module 3: Financial understanding of a Business
Module 4: Maintain a safe and secure environment in a retail business
Module 5: Customer service