WHOLESALE & RETAIL OPERATIONS

NC – WHOLESALE & RETAIL OPERATIONS (SAQA 58206) NQF 2

The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as:

  • Operations
  • Administration
  • Merchandising
  • Stock control
  • Customer service
  • Visual display merchandising
  • Help desk operations

This qualification has been developed to allow people within the industry to advance in an area of specialization or to move into other areas of specialization in the sector. Grade 11 and 12 is a requirement.

Module 1: Occupational Learning

Module 2: W&R Concepts

Module 3: Workplace Communication

Module 4: Mathematical Literacy

Module 5: Financial Aspects

Module 6: Customer Service

Module 7: Point of Sale

Module 8: Merchandise and Maintain Stock

Module 9: Receive and Dispatch Stock

Module 10: Count Stock

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